Last Updated: 10 August 2026
At Sapthagiri Guest House, we understand that travel plans may change. This Cancellation & Refund Policy explains the general conditions applicable to accommodation enquiries, bookings, cancellations and refunds.
1. Booking Confirmation
Submitting an enquiry through sapthagiriguesthouse.com does not by itself constitute a confirmed booking.
A booking becomes confirmed only after availability has been confirmed and the applicable booking requirements, including any advance payment where applicable, have been completed.
2. Cancellation by the Guest
Guests who wish to cancel a confirmed booking should contact Sapthagiri Guest House using the contact details provided in their booking confirmation.
Cancellation requests should include:
- Guest name
- Booking details
- Check-in date
- Registered mobile number
- Reason for cancellation, where applicable
The cancellation date and time may be considered when determining whether a refund is applicable.
3. Cancellation Charges
Cancellation charges, if applicable, will depend on the cancellation conditions communicated at the time of booking.
Where a specific cancellation condition has been provided with the booking confirmation, that condition will apply to the relevant booking.
If no specific cancellation condition has been communicated, the applicable refund will be determined based on the booking terms and circumstances of the cancellation.
4. No-Show
If a guest does not arrive on the scheduled check-in date without informing Sapthagiri Guest House, the booking may be treated as a no-show.
Refund eligibility in such circumstances will depend on the applicable booking terms and any advance payment or cancellation conditions communicated at the time of booking.
5. Early Departure
If a guest chooses to leave before the originally booked check-out date, any refund for unused nights will be subject to the applicable booking terms.
Guests should contact the property as soon as possible if their stay dates need to be changed.
6. Modification of Booking
Requests to change:
- Check-in date
- Check-out date
- Room category
- Number of guests
are subject to availability.
A change in dates or room category may result in a change to the applicable tariff.
Any modification will be confirmed only after Sapthagiri Guest House communicates acceptance of the requested change.
7. Refund Processing
Where a refund is approved, the refund amount and processing method will be communicated to the guest.
Refund processing time may depend on the payment method, banking institution or third-party payment service involved.
8. Non-Refundable Bookings
Where a booking has been specifically identified as non-refundable, the amount paid may not be refundable except where required by applicable law or where Sapthagiri Guest House expressly agrees otherwise.
Guests should carefully review the cancellation conditions before completing such a booking.
9. Cancellation by Sapthagiri Guest House
In exceptional circumstances, Sapthagiri Guest House may need to cancel or modify a booking due to circumstances beyond reasonable control, operational issues, safety concerns, government restrictions or other unforeseen circumstances.
Where a booking is cancelled by the property, the guest will be informed and any applicable refund will be handled in accordance with the booking terms and applicable law.
10. Force Majeure
Sapthagiri Guest House shall not be responsible for failure or delay caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, public emergencies, transportation disruptions, technical failures or other unforeseen events.
Any cancellation or refund in such circumstances will be handled according to the applicable booking terms and circumstances.
11. Enquiries Are Not Cancellations
Submitting a contact form or room enquiry does not create a confirmed booking and therefore does not require a cancellation.
Only confirmed bookings are subject to the cancellation and refund conditions applicable to that booking.
12. TTD / Government Affiliation
Sapthagiri Guest House is an independent accommodation property and is not officially affiliated with Tirumala Tirupati Devasthanams (TTD), any government department or any government authority unless expressly stated otherwise.
13. Changes to This Policy
Sapthagiri Guest House may update this Cancellation & Refund Policy from time to time.
The latest version will be published on this page with the revised “Last Updated” date.
14. Contact Us
For cancellation requests, booking modifications or refund-related queries, please contact:
Sapthagiri Guest House
Phone: +91 7404684273
Email: info@sapthagiriguesthouse.com
Website: sapthagiriguesthouse.com